Refund policy

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not entirely happy with your jewelry or accessory, we're here to help.

Returns

You have 3 business days to return Carms T's or Purses; all jewelry will be considered final sale and not able to be returned from the date you received it. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5 to 7 business days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at [becharmedbycarm@gmail.com] or call ‪(248) 697-2032‬, Monday to Friday, Eastern time 8 a.m. to 5 p.m.